DiveInDigital Privacy Policy

Introduction

DiveInDigital values your trust and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information. We encourage you to read this policy carefully. By accessing DiveInDigital’s website or utilizing our digital marketing services, you consent to the practices described in this policy. If you disagree with any part of this policy, please do not use our website or services.

Changes To Privacy Policy

Please note that this policy may be updated periodically. We recommend reviewing this policy regularly to stay informed of any changes. This policy applies to DiveInDigital’s website and any services we offer.

Collection And Use Of Personal Information

The personal information you provide is used solely for the following purposes:

• To facilitate your use of our website and services.
• We are here to respond to your inquiries and provide information about our services.
• To send you updates, offers, and marketing communications.
• To personalize your experience on our site.
• To process transactions and provide customer service related to your purchases.
• For internal reviews and data analysis (e.g., tracking website traffic and usage).
• To improve our services, content, and advertising.

We ensure the safe, efficient, and customized collection and use of your personal information, which we deem necessary to fulfill these purposes.

Credit/Debit Card Information

DiveInDigital does not store, sell, share, rent, or lease credit/debit card details and personally identifiable information to third parties.

Cookies

Our website uses cookies to enhance your experience and provide personalized service. Cookies are small files placed on your hard drive. You may decline cookies if your browser permits, but this may affect your use of certain website features.

Security Measures

We employ stringent security measures to protect your information from loss, misuse, or unauthorized access. Secure servers are used for transactions and accessing account information. We adhere to strict guidelines to safeguard your information once in our possession.

Consent

By using our website and services, you consent to collecting and using your information as outlined in this Privacy Policy. Any changes to our policy will be posted on our website to keep you informed about our information practices.

Cancellation Policy

Before Service Delivery: You can cancel your order at any time before the commencement of the service. To cancel, don’t hesitate to get in touch with our customer service team.

After Service Delivery:

We generally do not allow cancellations once the service has commenced. However, exceptions may be made on a case-by-case basis.

Refund Policy

Eligibility for Refund: Refunds are processed based on the eligibility criteria specified for each service. Typically, refunds are issued in cases of non-performance of service or non-delivery of products.

Requesting a Refund: To request a refund, please get in touch with our customer service team with your order details and the reason for the refund request.

Refund Processing: Once your refund request is received, we will investigate the issue and notify you of your refund approval or rejection. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.